Privacy policy

This privacy policy sets out how we use and protects any information that you give us when you use this website, apply via email or through the office. This policy is effective from 30^th March 2018.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page.

Mipad Lettings

Personal information submitted through this website, our email and through our office is collected by Mipad Lettings.

Mipad Lettings is the Data Controller who determines the purposes and means of processing personal data.

Mrs Deborah Kelly is responsible for collection and data protection.

We may collect the following information:

• your personal details including name and D.O.B
• your contact details such as email address, phone number, street address
• specific enquiry details including present employment status, passport details, bank details and previous addresses.
• credit information for credit checks that will be shared with www.legalforlandlords.co.uk

  Reasons for why we collect this information

  We require this information to understand your needs and provide you with a better service:

  • to be able to respond to your contact
  • to provide services tailored to your needs
  • to process your application

    How long we keep this information

    We retain this information until we have responded to your contact* and for internal record keeping for a period of no longer than 3 years after the necessity to keep (e.g. after the end of a tenant or landlord application or up to 7 years after at the end of a tenancy.

    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable procedures to safeguard and secure the information we collect online and through the office.

     (*we may keep your information if you wish us to keep your details for future requests),

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • if you have previously supplied personal data
    • if you have previously agreed to us processing your personal information

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

    If you have a complaint you can contact the Information Commissioner's Office (ICO) which is the data privacy supervisory authority in the UK.

    Under the GDPR (the EU General Data Protection Regulation), you have a number of specific rights with regards to your personal information:

     

    1. Right of access

    If you want to know if we are storing or processing any personal data about you, you can get in touch.
    
    If this is the case, you may find out what purpose it is being stored for and request a copy of your data by contacting us Your data will be supplied as soon as is practical.

    2. Right to be informed

    When applying for a property we will inform you of what information we will require and how that information will be held and destroyed.

    3. Right of rectification

    If you believe that any information we are holding on you is incorrect or incomplete, please get in touch as soon as possible. We will promptly correct any information found to be incorrect.

    4. Right to erasure

    If you want to remove your personal data from our records, you can request this by getting in touch. We will remove the data as far as it is practically within our power, and where we are not legally obliged to retain it.

    5. Right to restrict processing

    If you wish us to stop processing for any reason please get in touch with your reasons (please note that this may effect your application if related to credit references).

    6. Right to object

    If you no longer want us to process your data you can request this by getting in touch.

    7. Right to data portability

    You have the right to ask for the outcome of a credit reference/ landlord reference any other checks if you wish to use this as evidence for another service provider.

    8. Right to complain

    If you are unhappy with how we are managing your personal data, you can lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO) of which we are a paid up member.